Privacy Policy
Following international standards and regulations for gambling companies and data handling, Vave collects and stores the personal information of its users. As such, it's the company's goal to inform you how and what information is collected. This Privacy Policy sets out how we handle data received from you. Please read the Privacy Policy carefully to understand what happens to the information you agree to give to us or that we collect from you.
Changes to this Privacy Policy can be made in accordance with the General Data Protection Regulation (GDPR) to make sure it offers an accurate description of how we use and store cookies. Should you have a question about how we handle your personal information, feel free to contact our support team.
1. Privacy
Vave can collect, store, and use different kinds of personal information about users who visit and use the website. Vave (hereinafter "We", "Us" or "Our") strives to keep the data of its users safe and secure. By using this website, you declare to agree to this Privacy Policy. Please note that it can be changed and it's your responsibility to revise it from regularly.
2. Consent To The Processing Of The Personal Data
If you choose to use our services, you agree to the use of your information. However, Vave doesn't process your data without your consent. You give us the legal right to handle your data after agreeing to this Privacy Policy. Any of the below-mentioned ways act as consent that can be given by you or by your lawful representative:
1. In the written form, after providing your first and last name, as well as your patronymic name when applicable, residential address, ID document, and its date of issue and authority. When a representative acts on your behalf, they should also provide a document that confirms their right to act as a representative.
2. By acting in a way that indicates the consent to establish a legal relationship with Vave. These actions include but are not limited to signing up, doing transactions on our website, and placing bets.
Vave doesn't need your consent to process your data in the following situations:
· To perform our legal duties and functions as stated in the local legislature.
· To let a relevant legal body execute official decisions.
· To protect your personal interests.
· To exercise our interests and the interests of related third parties.
· To achieve your data or utilize it for research purposes.
· To disclose it in accordance with local laws.
Vave acts under the General Data Protection Regulation to withdraw granted consent or to block, erase, or amend your information.
3. Why We Collect Your Information
Vave collects information that lets us identify our users, such as their first and last names, date of birth, home and email address, and phone number. Upon creating an account or using the website, you can be asked to provide additional information, such as:
· Your credit/debit card information.
· Your feedback.
· Your transaction history.
This Privacy Policy also brings to your notice that Vave records your unique activity log when you use our website. Information in the log includes but is not limited to your:
· IP address.
· Date of access.
· Viewed pages.
· Used languages.
· Used browser.
This information is necessary to improve our services and your time on our website.
4. How We Collect And Process Information
Vave has the right to collect data about you any time you choose to interact with our website. We can also get your personal information from third parties in a way that does not violate applicable laws.
Among other things, we can use third-party services to provide customer support, perform transactions, and maintain your account. No matter how information was collected, it is handled as specified in this Privacy Policy.
5. How We Use Collected Information
We collect information for multiple purposes but within applicable laws and regulations. We can use it to provide better services, encourage your participation in promotions, check your identity, and process transactions, among other things.
Due to the ways we use your information, we may share it with third parties. We can also request additional information via surveys, bonuses, and competitions. You can decline participation in these events. When you participate in any promotions on our website and claim your winnings, you give us the right to use your name for promotional purposes. You don't have the right to request additional remuneration unless the other is specified by law.
6. Information Disclosure
Vave doesn't disclose your personal information to entities that aren't affiliated with us. However, it can be granted to other entities if we have your consent. It can also be disclosed to third parties if it is required by law or it is necessary for us in order to:
· Protect our rights.
· Comply with applicable laws and regulations.
· Protect our customers.
· Other reasons when we believe it is necessary.
Vave has the right to share personal information with third parties, such as law enforcement authorities, in cases when we believe a user has done something illegal, such as payment fraud or game tampering. In this case, we have the right to pass your data to authorities for a public investigation.
We will use reasonable efforts to make sure your personal information isn't disclosed to authorities, unless required by law.
7. How You Can Access Your Data Stored By Us
Users that receive promotional messages from us have the right to stop it by doing one of the following:
· Changing your account settings.
· Replying to any of our newsletters.
· Sending us an email.
Vave support service can also provide the following information:
· What information we collect, process, and store.
· Where we obtain information from.
· Confirm the accuracy of the provided information.
· Update your data.
· File a complaint regarding the usage of your data.
As long as you give a reason as to why changes are necessary, we will update any information stored by us.
8. Cookies
What Personal Information Stays on Your Device
When you use our website, your device stores information known as cookies. These cookies are little text files that have information about your preferences. Vave uses flash cookies that contain information about your time on your website. Cookies can't be used to get access to your device. They simply help us understand how you use our website and what interests you the most. They help us improve our services and deliver precise ads.
What Cookies Are Absolutely Necessary
Cookies listed below are absolutely necessary for our website to work properly. Here they are:
· Registration cookies. They store the information you enter upon signing up.
· Website cookies. They are used to collect information about how you use our services.
· Flash cookies. They are here to manage your preferences.
If you choose to decline all cookies, the proper functioning of our website isn't guaranteed.
9. Consent To Pass Information To Third-Party Electronic Payment Systems
Real-money gambling on our website requires making deposits. Most likely, you will also want to withdraw your winnings. In order to do transactions, Vave can work with third-party service providers. By agreeing with this Privacy Policy, you give your consent to transfer your information to third parties in order to process transactions.
10. Consent To Undergo Security Scrutiny
Vave has the right to perform security checks to verify any information given to us. We also perform security reviews to prevent any violations of our Terms and Conditions and Privacy Policy. By continuing to use our website, you consent to disclose your personal information to third parties at the end of any security check, including transferring your information to other countries. Our security reviews include but are not limited to credit reports and database comparisons.
11. Security
Vave takes security of its users very seriously, so we are committed to ensuring confidentiality of your data. We encrypt any information provided to us using 128-bit encryption SSL Version 3. We also make sure that third parties we work with have adequate security measures in place. However, you always send us your data at your own risk. Transferring data online is never completely secure, and by agreeing to this Privacy Policy, you confirm that we can't guarantee the safety of your data.
12. Children And Youth Protection
Vave offers its services to those over the age of 18. If you sign up, you confirm that you are at least 18 years old or not considered a minor in your country. We conduct security checks to prevent underage gambling on the website. Should we get information that a minor is using our services, we will remove their information from our website and close their account.
13. International Data Transfers
Vave has the right to collect and store your information in any country where we or our partners or affiliates offer their services. Therefore, you consent to have your information transferred outside of your country. We at Vave comply with international privacy standards and do our best to ensure our affiliates and partners do the same.
14. Third-Party Relationships
When you give your consent to use your information on third-party websites linked to Vave, you do it at your own risk. Vave has no control over these websites, and they can have their own privacy policies.
15. Legal Disclaimer
Vave cannot be held responsible for anything outside of our control zone. That includes any damage received from theft or misuse of your information. When you are redirected to another website, Vave isn't responsible for anything that happens on it. We can't ensure the security of your personal data while it's being transferred through various communication channels. However, we do our best to ensure the confidentiality of your data.
16. Declaration Of Consent To This Privacy Policy
By using our website and our services, you consent to this Privacy Policy and give us the right to collect, handle, and store your data. We can change this Privacy Policy at any time, and it's your duty to be aware of the changes. By continuing to use our services, you accept the Privacy Policy entirely, including all its changes.
17. Prevention Of Money Laundering And Terrorism Financing
Vave has practices in place to prevent money laundering and terrorism financing. We act according to the AML Policy and therefore are obligated to notify authorities in case of any suspicion of illegal activities.
By signing up with Vave, you are obliged to:
1. Comply with our methods and tactics to prevent money laundering and terrorism financing.
2. Give us any information if there is a suspicion of illegal activity.
In order to effectively combat the aforementioned illegal activities, Vave does the following:
· Collect and store your ID information.
· Monitor your activity on our website.
· Ban suspicious accounts.
We operate in accordance with AML procedures, which require us to do the following:
· Request your personal data to confirm your identity.
· Store your data and keep track of its changes.
· Compare your personal information with information about people suspected of performing illegal activities.
Vave has the right to request the following information at any moment:
1. Your ID, such as your passport or any document that contains your name, date of birth, and your photo.
2. Your utility bill that is up to three months old.
18. Data Retention
Both Vave and you have the right to close your account anytime. However, we will store your personal information for as long as required by law. We can only disclose this data to authorities in cases of fraud, illegal activities, or investigations.
According to the anti-money laundering regulations of the European Union, Vave has to store information received during the registration process and any activities on the website for five years.